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RESUME

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Professional â€‹
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An experienced Visual Merchandising Manager in the global retail market combined with commercial acumen and passion for fashion with creative flair, teamwork and entrepreneurial spirit are the driving forces behind a progressive career, managing and developing the visual merchandising department.
Multi-culturally sensitive, with a knowhow to build relationship to senior management, brand principals and diverse cultures lead, coach and empower teams to ensure customers enjoy a top class shopping experience.

  • Consistently delivered outstanding KPI and P & L results

  • Key player in H&M KSA Visual merchandising & Al Shaya Group

  • Been a part of developed KSA business into the Alshaya’s largest and most profitable market

Work​
experience​

Area Visual Merchandiser Manager | Ahmed Seddiqi & Son's | Dubai | ​Jul, 2019 - present

 

Managing a team of 10 members & 30 POS, reporting to CMCO, have a full P&L ownership & manage a budget of 350K AED

 

  • Develop and manage strategies to achieve business goals & KPI’s, enhancing customers experience, drive sales & remain competitive

  • Creating, designing & executing seasonal theme for windows and indoor to develop stores presentation

  • Drive commerciality, optimizing stores layout & identify opportunities in stores by Constant store visits

  • Creating a yearly calendar for Campaigns & Promotions align with the Brands & marketing teams

  • Adapt and update VM guidelines and making sure it’s been implemented in the best way

  • Keep tracking and measuring of activities results to measure success, leaning & ROI

  • Maintaining VM budget

  • Performance management of team members, including coaching, recognition, disciplinary action and performance evaluations

  • Identifying talent for growth, setting a development plans and maintain the team spirit

  • Partner with the Operation, Brand managements & Marketing teams in stores visit to share visions & opportunities

  • Maintain regular communications and feedback with the relevant teams

  • Communicating & Negotiating with suppliers

 

Key Achievements:

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  • Saved 75% on VM budget by setting-up new strategy for the promotional communications

  • Increased sales by 5% by stores layout optimizations

  • Increased SKU’s per m2 in stores by make use of closed store’s counters

  • Improved customers experience in stores

  • Motivated the team & increased their productivities

  • Trained new VM members & managed team growth

  • Build a data base for VM department

 

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Area Visual Merchandiser Manager | Al-Futtaim Watches & Jewelry | Dubai | Feb, ​2017 - Jun, 2019

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Managing a team of 31, in 31 stores, reporting to Head of Retail & Marketing Manager, have a full P&L ownership & manage a budget of 250K AED

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  • Setting & executing a strategic plan, campaigns, goals & focuses and display theme for Visual merchandising for 12 months in advance in align with business goals & KPI’s

  • Responsible in driving sales through visual merchandising, improving visual merchandising standards & creating an inviting customer shopping experience

  • Training and coaching of store teams by identifying talent for growth

  • Creating, designing & executing seasonal theme for windows and indoor to develop stores presentation

  • Maintaining VM budget

  • Optimizing stores layout to drive more commerciality

  • Adapt and update VM guidelines shared from brands and making sure it’s been implemented in the best way

  • Maintain monthly VM communications to stores

  • Constant store visits to identify opportunities, guide the store teams & reporting feedback to line manager

  • Keep tracking and measuring of activities results to measure success, leaning & ROI

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Key Achievements:

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  • Increased sales by 21% in DCC shop by implementing the key focuses

  • Increase brands awareness & protect brand image

  • Increase stores footfall by 20% by window design and display

  • Increase LFL sales by 7% throw in-stores campaigns & window design, layout optimizations and implementing the strategic plan

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Visual Merchandiser Manager | H&M | Germany | Nov, ​2015 - Jan, 2017

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  • Responsible of H&M stores in Wetzlar.

  • Responsible for planning, in store merchandising, stores layout, activity implementations and stores setup, the campaign planning / seasonal launch and visual scheduling as per the market needs.

  • Secured effective store and window displays for daily trade, promotions and events

  • Provided the season start information, preparing the seasonal goals with the management group

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Area Visual Merchandiser Manager | H&M | Saudi Arabia | ​Aug, 2008 - Jul, 2014

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Managing 19 stores, 40+ teams within the western region of KSA, reporting to the Head of Visual Merchandising of MENA

 

  • Fully in charge of the store planning and the execution of the campaigns

  • Responsible for the commerciality of the layout, activity implementations and stores setup

  • Implementations & focus of current trends whilst maintaining company & host brand integrity

  • Making guidelines presentations, window design for stores where KSA had challenged to launch brand scheme

  • Monitoring daily sales, evaluation activities and taking action in communication with the Operations manager

  • Planning of expansion / new stores in line with Operations team

  • Strong communication from and to office and stores

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Key Achievements:

 

  • Opened 15 Stores across KSA

  • Received award for visual merchandising excellence in 2012 by : Coaching, training, workshop for VM team

  • Increased sales by 12% LFL in 2013

  • Increasing conversion rate in stores & ATV by adapting brand activities to the needs & wants of ME customer

  • Reducing cost of VM material by 40% in 2012 through cost control and managing Visual budget against the BP

  • Holiday replacement for VM during holidays

  • Negotiated special windows & indoor schemes and agreed with the RVM to support KSA stores being aligned

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03.2006 – 07.2008│PRODUCT MANAGER│BIRD WING MANUFACTORY| SYRIA |

 

  • Responsible for defining the right quality, fit and design of the product for the Syrian market by working closely with the sales department.

  • Identifying and designing sketches on fashion Jeans and follow up in production process & stages to make sure the products are meeting the customers’ requirements as well as the company goals & strategy

  • Attend company trainings conducted about a fashion design in Syria.

Skills
  • Commercial awareness

  • Strong analytical skills

  • Window Designing

  • Coupled with accuracy and attention to details

  • Leadership & team-driven

  • Communication

  • Budget Management

  • Teamwork

  • Organizing & planning skills

  • Perseverance and motivation

  • Ability to work under pressure and to tight and completing deadlines

  • Confidence

  • Problem solving

  • Negotiation and persuasion

  • Vendor & supplier Management

  • Microsoft Office

  • Adobe Photoshop & Illustrator

  • 3D design, Modeling & Rendering

Languages
  • English

  • Arabic

  • German

Education
  • Business Management | University of Commerce | Damascus Syria | 2005-2009
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  • Photoshop & design Programs, 2016
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  • 3D Designing on Sketchup, 2017
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  • Diploma in Digital Marketing | Digital Marketing Institute | UK | 2018 - 2019
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