RESUME
Professional
info
An experienced Visual Merchandising Manager in the global retail market combined with commercial acumen and passion for fashion with creative flair, teamwork and entrepreneurial spirit are the driving forces behind a progressive career, managing and developing the visual merchandising department.
Multi-culturally sensitive, with a knowhow to build relationship to senior management, brand principals and diverse cultures lead, coach and empower teams to ensure customers enjoy a top class shopping experience.
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Consistently delivered outstanding KPI and P & L results
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Key player in H&M KSA Visual merchandising & Al Shaya Group
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Been a part of developed KSA business into the Alshaya’s largest and most profitable market
Work
experience
Area Visual Merchandiser Manager | Ahmed Seddiqi & Son's | Dubai | Jul, 2019 - present
Managing a team of 10 members & 30 POS, reporting to CMCO, have a full P&L ownership & manage a budget of 350K AED
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Develop and manage strategies to achieve business goals & KPI’s, enhancing customers experience, drive sales & remain competitive
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Creating, designing & executing seasonal theme for windows and indoor to develop stores presentation
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Drive commerciality, optimizing stores layout & identify opportunities in stores by Constant store visits
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Creating a yearly calendar for Campaigns & Promotions align with the Brands & marketing teams
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Adapt and update VM guidelines and making sure it’s been implemented in the best way
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Keep tracking and measuring of activities results to measure success, leaning & ROI
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Maintaining VM budget
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Performance management of team members, including coaching, recognition, disciplinary action and performance evaluations
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Identifying talent for growth, setting a development plans and maintain the team spirit
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Partner with the Operation, Brand managements & Marketing teams in stores visit to share visions & opportunities
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Maintain regular communications and feedback with the relevant teams
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Communicating & Negotiating with suppliers
Key Achievements:
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Saved 75% on VM budget by setting-up new strategy for the promotional communications
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Increased sales by 5% by stores layout optimizations
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Increased SKU’s per m2 in stores by make use of closed store’s counters
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Improved customers experience in stores
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Motivated the team & increased their productivities
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Trained new VM members & managed team growth
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Build a data base for VM department
Area Visual Merchandiser Manager | Al-Futtaim Watches & Jewelry | Dubai | Feb, 2017 - Jun, 2019
Managing a team of 31, in 31 stores, reporting to Head of Retail & Marketing Manager, have a full P&L ownership & manage a budget of 250K AED
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Setting & executing a strategic plan, campaigns, goals & focuses and display theme for Visual merchandising for 12 months in advance in align with business goals & KPI’s
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Responsible in driving sales through visual merchandising, improving visual merchandising standards & creating an inviting customer shopping experience
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Training and coaching of store teams by identifying talent for growth
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Creating, designing & executing seasonal theme for windows and indoor to develop stores presentation
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Maintaining VM budget
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Optimizing stores layout to drive more commerciality
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Adapt and update VM guidelines shared from brands and making sure it’s been implemented in the best way
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Maintain monthly VM communications to stores
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Constant store visits to identify opportunities, guide the store teams & reporting feedback to line manager
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Keep tracking and measuring of activities results to measure success, leaning & ROI
Key Achievements:
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Increased sales by 21% in DCC shop by implementing the key focuses
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Increase brands awareness & protect brand image
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Increase stores footfall by 20% by window design and display
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Increase LFL sales by 7% throw in-stores campaigns & window design, layout optimizations and implementing the strategic plan
Visual Merchandiser Manager | H&M | Germany | Nov, 2015 - Jan, 2017
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Responsible of H&M stores in Wetzlar.
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Responsible for planning, in store merchandising, stores layout, activity implementations and stores setup, the campaign planning / seasonal launch and visual scheduling as per the market needs.
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Secured effective store and window displays for daily trade, promotions and events
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Provided the season start information, preparing the seasonal goals with the management group
Area Visual Merchandiser Manager | H&M | Saudi Arabia | Aug, 2008 - Jul, 2014
Managing 19 stores, 40+ teams within the western region of KSA, reporting to the Head of Visual Merchandising of MENA
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Fully in charge of the store planning and the execution of the campaigns
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Responsible for the commerciality of the layout, activity implementations and stores setup
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Implementations & focus of current trends whilst maintaining company & host brand integrity
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Making guidelines presentations, window design for stores where KSA had challenged to launch brand scheme
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Monitoring daily sales, evaluation activities and taking action in communication with the Operations manager
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Planning of expansion / new stores in line with Operations team
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Strong communication from and to office and stores
Key Achievements:
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Opened 15 Stores across KSA
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Received award for visual merchandising excellence in 2012 by : Coaching, training, workshop for VM team
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Increased sales by 12% LFL in 2013
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Increasing conversion rate in stores & ATV by adapting brand activities to the needs & wants of ME customer
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Reducing cost of VM material by 40% in 2012 through cost control and managing Visual budget against the BP
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Holiday replacement for VM during holidays
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Negotiated special windows & indoor schemes and agreed with the RVM to support KSA stores being aligned
03.2006 – 07.2008│PRODUCT MANAGER│BIRD WING MANUFACTORY| SYRIA |
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Responsible for defining the right quality, fit and design of the product for the Syrian market by working closely with the sales department.
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Identifying and designing sketches on fashion Jeans and follow up in production process & stages to make sure the products are meeting the customers’ requirements as well as the company goals & strategy
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Attend company trainings conducted about a fashion design in Syria.
Skills
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Commercial awareness
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Strong analytical skills
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Window Designing
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Coupled with accuracy and attention to details
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Leadership & team-driven
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Communication
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Budget Management
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Teamwork
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Organizing & planning skills
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Perseverance and motivation
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Ability to work under pressure and to tight and completing deadlines
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Confidence
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Problem solving
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Negotiation and persuasion
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Vendor & supplier Management
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Microsoft Office
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Adobe Photoshop & Illustrator
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3D design, Modeling & Rendering
Languages
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English
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Arabic
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German
Education
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Business Management | University of Commerce | Damascus Syria | 2005-2009
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Photoshop & design Programs, 2016
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3D Designing on Sketchup, 2017
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Diploma in Digital Marketing | Digital Marketing Institute | UK | 2018 - 2019