RESUME
Professional ​
info​​
An experienced Visual Merchandising Manager in the global retail market combined with commercial acumen and passion for fashion with creative flair, teamwork and entrepreneurial spirit are the driving forces behind a progressive career, managing and developing the visual merchandising department.
Multi-culturally sensitive, with a knowhow to build relationship to senior management, brand principals and diverse cultures lead, coach and empower teams to ensure customers enjoy a top class shopping experience.
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Consistently delivered outstanding KPI and P & L results
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Key player in H&M KSA Visual merchandising & Al Shaya Group
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Been a part of developed KSA business into the Alshaya’s largest and most profitable market
Work​
experience​
Area Visual Merchandiser Manager | Ahmed Seddiqi & Son's | Dubai | ​Jul, 2019 - present
Managing a team of 10 members & 30 POS, reporting to CMCO, have a full P&L ownership & manage a budget of 350K AED
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Develop and manage strategies to achieve business goals & KPI’s, enhancing customers experience, drive sales & remain competitive
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Creating, designing & executing seasonal theme for windows and indoor to develop stores presentation
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Drive commerciality, optimizing stores layout & identify opportunities in stores by Constant store visits
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Creating a yearly calendar for Campaigns & Promotions align with the Brands & marketing teams
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Adapt and update VM guidelines and making sure it’s been implemented in the best way
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Keep tracking and measuring of activities results to measure success, leaning & ROI
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Maintaining VM budget
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Performance management of team members, including coaching, recognition, disciplinary action and performance evaluations
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Identifying talent for growth, setting a development plans and maintain the team spirit
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Partner with the Operation, Brand managements & Marketing teams in stores visit to share visions & opportunities
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Maintain regular communications and feedback with the relevant teams
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Communicating & Negotiating with suppliers
Key Achievements:
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Saved 75% on VM budget by setting-up new strategy for the promotional communications
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Increased sales by 5% by stores layout optimizations
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Increased SKU’s per m2 in stores by make use of closed store’s counters
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Improved customers experience in stores
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Motivated the team & increased their productivities
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Trained new VM members & managed team growth
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Build a data base for VM department
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Area Visual Merchandiser Manager | Al-Futtaim Watches & Jewelry | Dubai | Feb, ​2017 - Jun, 2019
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Managing a team of 31, in 31 stores, reporting to Head of Retail & Marketing Manager, have a full P&L ownership & manage a budget of 250K AED
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Setting & executing a strategic plan, campaigns, goals & focuses and display theme for Visual merchandising for 12 months in advance in align with business goals & KPI’s
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Responsible in driving sales through visual merchandising, improving visual merchandising standards & creating an inviting customer shopping experience
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Training and coaching of store teams by identifying talent for growth
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Creating, designing & executing seasonal theme for windows and indoor to develop stores presentation
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Maintaining VM budget
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Optimizing stores layout to drive more commerciality
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Adapt and update VM guidelines shared from brands and making sure it’s been implemented in the best way
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Maintain monthly VM communications to stores
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Constant store visits to identify opportunities, guide the store teams & reporting feedback to line manager
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Keep tracking and measuring of activities results to measure success, leaning & ROI
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Key Achievements:
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Increased sales by 21% in DCC shop by implementing the key focuses
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Increase brands awareness & protect brand image
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Increase stores footfall by 20% by window design and display
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Increase LFL sales by 7% throw in-stores campaigns & window design, layout optimizations and implementing the strategic plan
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Visual Merchandiser Manager | H&M | Germany | Nov, ​2015 - Jan, 2017
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Responsible of H&M stores in Wetzlar.
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Responsible for planning, in store merchandising, stores layout, activity implementations and stores setup, the campaign planning / seasonal launch and visual scheduling as per the market needs.
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Secured effective store and window displays for daily trade, promotions and events
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Provided the season start information, preparing the seasonal goals with the management group
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Area Visual Merchandiser Manager | H&M | Saudi Arabia | ​Aug, 2008 - Jul, 2014
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Managing 19 stores, 40+ teams within the western region of KSA, reporting to the Head of Visual Merchandising of MENA
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Fully in charge of the store planning and the execution of the campaigns
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Responsible for the commerciality of the layout, activity implementations and stores setup
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Implementations & focus of current trends whilst maintaining company & host brand integrity
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Making guidelines presentations, window design for stores where KSA had challenged to launch brand scheme
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Monitoring daily sales, evaluation activities and taking action in communication with the Operations manager
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Planning of expansion / new stores in line with Operations team
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Strong communication from and to office and stores
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Key Achievements:
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Opened 15 Stores across KSA
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Received award for visual merchandising excellence in 2012 by : Coaching, training, workshop for VM team
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Increased sales by 12% LFL in 2013
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Increasing conversion rate in stores & ATV by adapting brand activities to the needs & wants of ME customer
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Reducing cost of VM material by 40% in 2012 through cost control and managing Visual budget against the BP
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Holiday replacement for VM during holidays
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Negotiated special windows & indoor schemes and agreed with the RVM to support KSA stores being aligned
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03.2006 – 07.2008│PRODUCT MANAGER│BIRD WING MANUFACTORY| SYRIA |
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Responsible for defining the right quality, fit and design of the product for the Syrian market by working closely with the sales department.
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Identifying and designing sketches on fashion Jeans and follow up in production process & stages to make sure the products are meeting the customers’ requirements as well as the company goals & strategy
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Attend company trainings conducted about a fashion design in Syria.
Skills
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Commercial awareness
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Strong analytical skills
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Window Designing
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Coupled with accuracy and attention to details
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Leadership & team-driven
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Communication
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Budget Management
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Teamwork
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Organizing & planning skills
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Perseverance and motivation
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Ability to work under pressure and to tight and completing deadlines
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Confidence
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Problem solving
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Negotiation and persuasion
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Vendor & supplier Management
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Microsoft Office
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Adobe Photoshop & Illustrator
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3D design, Modeling & Rendering
Languages
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English
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Arabic
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German
Education
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Business Management | University of Commerce | Damascus Syria | 2005-2009
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Photoshop & design Programs, 2016
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3D Designing on Sketchup, 2017
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Diploma in Digital Marketing | Digital Marketing Institute | UK | 2018 - 2019